Legal Information

Privacy Policy

Last Updated: July 2026

Welcome to Aurea Seoul. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our Korean skincare products (retail or wholesale), or communicate with us.

1. Information We Collect

We collect personal information that you voluntarily provide to us when registering on the website, expressing an interest in obtaining information about us or our products, or when you contact us. This may include:

Personal Identification: Name, email address, phone number (WhatsApp), and billing/shipping addresses.
Payment Information: Data necessary to process your payment if you make purchases. (Note: Payment details are securely processed by our payment gateway partners).
Usage Data: Information automatically collected when you browse our site, such as IP address, browser type, operating system, and pages visited.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

To fulfill and manage your retail and wholesale orders.
To send administrative information to you regarding your orders or changes to our terms and policies.
To deliver targeted advertising, newsletters, and promotional offers (you can opt-out at any time).
To respond to customer service requests and provide support.

3. Will Your Information Be Shared?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with third-party vendors, service providers, contractors, or agents (e.g., Courier services for delivery) who perform services for us or on our behalf. We do not sell your personal data to third parties.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Privacy Rights

You have the right to request access to the personal data we hold about you, request corrections to any inaccurate data, or request the deletion of your personal data. To make such a request, please contact us using the details provided below.

7. Contact Us

If you have questions or comments about this policy, you may contact us using the information below:

Aurea Seoul Bashundhara (R/A), Dhaka, Bangladesh 1229 Email: aureaseoul@gmail.com WhatsApp: +880 1980 829830